Service Level Agreement (SLA)...
... complex technical service and warranty of four software upgrades during the year and the current documentation. Ability to purchase for 3 months or a year.
For clients who are not interested in SLA, you may be able to purchase paid programming or configuration consultations and the next updates.
When deploying the system, we use our gainedexperience through advising on the use of system functionality.
- User training - takes place during system deployment and after adding a new functionality.
- Training for administrators - organized several times a year, dedicated to clients who want to administer and configure the system themselves.